Frequently Asked Questions

Chris Crutchley founded Enjoy! in 2014 when he discovered he could make a Free From chocolate he loved to eat! Chris has suffered from multiple food intolerances most of his adult life, which means he can’t eat mainstream chocolate. He decided to spread the joy of Enjoy to other people with food allergies and intolerances like him. What thrilled him was that his chocolate isn’t just enjoyed by those with sensitivities or intolerances, but also Vegans and lovers of high-quality dark chocolate.

Everyone should be free to enjoy delicious chocolate.  Our mission is to create fabulous treats for all – from the most discerning chocoholic to eco champions to those with tricky food restrictions. 

At our dedicated facility in Hampshire. We don’t make chocolate for anyone else, so we can avoid cross-contamination from allergens. 

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According to our customers, it tastes better than mainstream products! Our use of pure, high- quality natural Organic ingredients helps achieve this.

Our smooth glossy chocolate has a satisfying snap and dark taste without bitterness; the fillings in our bars and buttons are soft and sweet; and our fudge is caramelly and moreish! Adults and kids love the taste of our treats

The founders are still totally involved in developing new taste and texture experiences, working with our in-house Michelin Star trained chocolatier.

We don’t recommend this as the moisture in the fridge can cause the chocolate to bloom (white marks) and may adversely affect the taste. Instead, we suggest storing it between 16 and 18⁰C and away from direct sunlight. However, we see some “Enjoyers” in our reviews section recommend eating our filled buttons and bars from the fridge, especially in hot weather!

Yes, you can cook with our chocolate bars and buttons. See our recipes for some ideas. We love to receive recipes from Enjoy! fans, so if you have one that features our chocolate, please send the recipe, together with a photo of your creation to: info@joyofenjoy.com. If we use your recipe on our website, we’ll send you a £5 gift voucher to use on our site, in return!

We love to receive recipes from Enjoy! fans, so if you have one that features our chocolate, please send the recipe, together with a photo of your creation to: info@joyofenjoy If we use your recipe on our website, we’ll send you a £5 gift voucher to use on our site in return!

Mainstream chocolate is filled with cheaper, lower quality (and bad for you/the planet) ingredients. Unlike mass produced products, Enjoy!’s chocolate is crafted in small batches. We take exceptional care to only buy premium quality, organic ingredients and avoid cross-contamination/allergen issues. We only use a specific source of raw cacao (more expensive than roasted beans) plus coconut sugar (more expensive than mass produced refined sugars). Enjoy! is naturally better for you and the environment.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Yes, all our ingredients are 100% organic and certified by the Soil Association. Organic practices place the health of the soil at the centre of all activity. We believe the healthier the soil, the healthier the ingredient. Read more on our Organic page.

In order for us to be able to use the Soil Association logo, our chocolate must be certified as Organic by them. We undergo a thorough yearly audit where we demonstrate that we meet the Soil Association’s stringent standards in producing our chocolate. Part of this process is to show that the raw ingredients and packaging in our supply chain meet Organic standards and are themselves certified by the Soil Association, or another acceptable Organic certifying body.

Seeing the logo on the wrapper of a product means that it has been approved as vegan by The Vegan Society. We are proud that all our products carry this logo.
The Vegan Society originally coined the term “Vegan” and have been helping consumers identify products as animal-free since 1990, so they know what they are talking about!

Yes, all our ingredients are natural and Organic. You will not find any “nasties” in our products. When you read our short ingredient list on a wrapper, you will recognise every single item.

- Our organic cacao powder and cocoa butter is sourced from Peru
- Our organic coconut sugar, coconut oil and creamed coconut comes from Indonesia and the Philippines

Raw cacao powder is a superfood and contains more antioxidants than other commercially available cocoa powders. This is because most chocolate is made from cocoa powder using cocoa beans roasted at very high temperatures. However, our raw chocolate is made from powder which comes from cacao beans that have been naturally dried and roasted at much lower temperatures, which allows the cocoa powder to retain more nutrients.

Never. If you’ve discovered Enjoy! then you’re probably already aware of the environmental impact caused by palm oil. Plus, it’s not a healthy ingredient to consume. Instead, where our recipes require oil, we use coconut oil because it’s healthier for our customers and the planet.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

It is very unlikely that our products contain any of the 14 main allergens, however we cannot 100% guarantee that the ingredients have not been contaminated in the supply chain before reaching our factory.

At Enjoy! we recognise that food intolerances and allergies can develop to any food stuff, not just the recognised 14 allergens, which is why our products contain just a few pure, natural ingredients in order to minimise possible reactions.

Yes. We are proud to be approved by The Vegan Society and that all our products carry the official logo. Always seek this logo on products to ensure genuine Vegan Society approval. For more information, visit our Vegan page.

All our product recipes and our factory are free from nuts. We regularly test ingredients and products for almonds, hazelnuts and peanuts. In addition, we ask our suppliers to confirm that their ingredients are free from nuts.

It is very unlikely that our products contain nuts, however we cannot 100% guarantee that the ingredients have not been contaminated in the supply chain before reaching our factory.

Using our dedicated facility to craft our products means we can prevent cross-contamination and allergens. But as we always say - we cannot 100% guarantee that the ingredients have not been contaminated in the supply chain before reaching our factory.

The vast majority is. We are constantly looking for more sustainable packaging for our products. Read our sustainability page for more information.

All our ingredients are Organic and we work with suppliers who share our values. Read our sustainability page for more information.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

We aim to dispatch orders within 2 working days of an order being placed, but like to do it next working day if possible. You will receive an automatic shipping notification once your order has been dispatched. If there’s a delay to your order, for example due to products being out of stock, we will email you to let you know.

At checkout you have the choice of two Royal Mail services: 1st class (24 hour) or 2nd class (48 hours). Although we find Royal Mail pretty reliable, please be aware that these service standards do slip - particularly at busy times, such as Christmas.

If you need your order in a hurry, you have the option of next working day delivery, with tracking, so you can keep an eye on things.

If your order qualifies for free shipping (spend of £30 or over), it will usually be sent Royal Mail 2nd class.

The outer box, the brown paper used to protect your delicious goodies in transit, and the “Fragile” tape are all recyclable and can be paced in your local authority’s paper/ cardboard bin.

Our website isn’t set up for overseas sales yet, but if you send us an email at info@enjoyrawchocolate.com with your order, your city and country, we will be able to give you a quote for shipping. We would need payment by bank transfer before we send your order.

Yes. PayPal will offer you the choice of using either using a PayPal account or a credit card. You just need to select “Checkout as a guest” on the PayPal payment page.

Although our chocolate contains coconut sugar, which has a lower Glycaemic Index than refined sugar, we do not recommend it for diabetics.  You should consider your own health situation.

We are not experts on the low FODMAP diet, but as we understand it, dark chocolate with a high cocoa content and low sugar consumed in small amounts is OK. Our 70% and - even better - 85% chocolate bars contain just cocoa butter, cacao powder and coconut sugar so would be the most suitable for this diet. As to what constitutes an acceptable amount, we suggest looking at the Monash app!

We aren’t experts on the Paleo Diet, but it seems purists argue chocolate has no place on this diet. However, there are Paleo writers online who say that small quantities of dark chocolate with a high cocoa content and low sugar, is OK. Our 70% and - even better - 85% chocolate bars contain just cocoa butter, cacao powder and coconut sugar so would be the most suitable for this diet, should you decide to go this route.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.