FREQUENTLY ASKED QUESTIONS

Below information will definitely help you.

- Our organic cacao powder and cacao butter are sourced from Peru

- Our organic coconut blossom sugar comes from Indonesia and the Philippines

- Organic creamed coconut from Indonesia and the Philippines

Although our chocolate contains coconut blossom sugar rather than refined cane sugar, we would not recommend it as being suitable for diabetics.

Our website isn’t set up for overseas sales yet, but if you send us an email at info@enjoyrawchocolate.com with your order, your city and country, we will be able to give you a quote for shipping. In this situation, we would need payment by bank transfer before we sent your order out.

We don’t recommend this as the moisture in the fridge can cause the chocolate to bloom, and may adversely affect the taste. Instead, we suggest storing it between 16 and 18⁰C and away from direct sunlight.

Yes. PayPal will offer you the choice of using either using a PayPal account or a credit card. You just need to select “Checkout as a guest” on the PayPal payment page.

All our product recipes and our factory are free from the 14 main allergens (including nuts, dairy and gluten). We regularly test ingredients and products for Gluten, Dairy, Soya, Almonds, Hazelnuts and Peanuts.

In addition, we ask our suppliers to confirm that their ingredients are free from the 14 main allergens.

It is very unlikely that our products contain any of the 14 main allergens, however we cannot 100% guarantee that the ingredients have not been contaminated in the supply chain before reaching our factory.

Yes, all of our ingredients are 100% organic. Our bars are certified organic by the Soil Association.

Yes, all of our bars are completely free from dairy. We are proud to be registered with the Vegan Society.

It is more expensive than some other roasted chocolate brands because we use raw cacao, which is more expensive than roasted beans, and coconut blossom sugar, which is more expensive than refined sugars. In addition, our ingredients are all premium quality and organic.

All our product recipes and our factory are free from the 14 main allergens (including nuts, dairy and gluten). We regularly test ingredients and products for Gluten, Dairy, Soya, Almonds, Hazelnuts and Peanuts.

In addition, we ask our suppliers to confirm that their ingredients are free from the 14 main allergens.

It is very unlikely that our products contain any of the 14 main allergens, however we cannot 100% guarantee that the ingredients have not been contaminated in the supply chain before reaching our factory.

 

Most commercially available chocolate is made from cocoa powder that has been produced by roasting cocoa beans to very high temperatures. However, our raw chocolate is made from powder which comes from cacao beans that have been naturally dried and cold pressed (not roasted!). There is evidence to suggest that raw chocolate contains more antioxidants than the roasted variety.